Cockbox — Yeah it's servers with cocks
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Cockbox support is getting a little more comfortable
Our support guaranteed 24 hour responses to all tickets created in the month of April. We only had to issue server credit for like half of the tickets. During May, we will guarantee a 48 hour response window to tickets. If we take longer than this to respond to your ticket, you will receive 3x server credit for the time you waited. We still don't provide support for help with user software, but if you're reporting an issue you can rest easy knowing a response is coming "soon".
E-mail addresses are not verified, but new server information, support, and everything else is all sent to the e-mail address you provide.